Returns & Exchanges

At DermMicro, we stand behind our scalp care and pigmentation products with a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, we offer easy returns and exchanges to ensure your scalp health journey remains seamless.

1

Initiate Your Request

Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring that bottles are tightly sealed to prevent leakage during transit.

3

Ship to DermMicro

Affix the provided shipping label or use a tracked carrier to send the package back to our fulfillment center for processing.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing